UsettaHelp CenterLead stages explained
Usetta tracks where each person stands and updates it as the conversation goes on.
| Stage | Meaning |
|---|---|
| Cold | New, or has not shown real interest yet. |
| Engaged | Replying and asking questions. |
| Objecting | Interested but pushing back, for example on price. |
| Hot | Clearly ready: asking to buy, book or see something. |
| Booked | A booking or appointment is confirmed. |
| Closed | The conversation has reached its end. |
You can filter the Unibox and the Leads page by stage, and the Analytics page shows where your leads sit right now.
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